The official weblog of ClickBook streamlines the process of appointment scheduling for small business, schools and other organisations. For technical updates please visit the Technical Blog.

    SMS dramas resolved, new features for April

    Mark Demicoli  31 March 2010 08:08:55 PM
    We are pleased to announce that normal SMS reminder & notification function are now fully restored for North American customers, and normal SMS accounting has been reinstated on these accounts.

    From the feedback we've received, the SMS functions are perhaps the most important from a customer perspective, and we are taking steps to prevent such an outage, as explained in the last blog post.

    We're also pleased to announce that many new enhancements are coming in the month of April.

    These include:

    * Service Providers will be able to make appointments with each other
    * Normal 'customer' accounts will be able to upgrade to Service Provider accounts, while maintaining all of their current personal appointments
    * Cancellation of appointments will include a 'comments' box so that a reason or comment can be entered.
    * "Last Client Note" and any notes marked "important" will appear automatically on the final booking screen when service providers enter new appointments, giving a 'heads up' of what happened at the last session.
    * Printing of schedules will be enhanced

    Happy Easter, and stay tuned!